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American Airlines Cancellation Policy

  • James Careten
  • Sep 12, 2024
  • 5 min read

Flying with American Airlines provides flexibility, but sometimes plans change, and knowing the cancellation policies can save you time and money. This article will take you through every detail of American Airlines Cancellation Policy, helping you understand everything from cancellations, refunds, and fees, to special rules for different ticket types.


An Overview of American Airlines Cancellation Policy

American Airlines has a fairly straightforward cancellation policy that applies to all ticket types. Whether you're dealing with a domestic or international flight, it's essential to understand the key components of their policy. The main rules for cancellations include eligibility for refunds, time limits for cancellations, and potential fees.


If you cancel your flight within the designated period, you may be eligible for a refund or travel credit. However, there may be different policies for refundable and non-refundable tickets. American Airlines offers both types, so it’s crucial to check the conditions associated with your booking.


How to Cancel a Flight with American Airlines?

Canceling a flight with American Airlines is relatively easy and can be done online, via the mobile app, or by calling customer service. Here’s a quick step-by-step guide to help you out:


  • Visit the American Airlines website or open the mobile app.

  • Log in to your account using your booking reference and last name.

  • Select "Your Trips" and find the flight you wish to cancel.

  • Click "Cancel Booking" and follow the prompts.


You can also cancel by calling their customer service at 800-433-7300 if you encounter any issues.


What Are American Airlines 24-Hour Cancellation Rules?

American Airlines offers a 24-hour cancellation policy that allows passengers to cancel a flight within 24 hours of booking without incurring any cancellation fees. This policy applies to all ticket types, including non-refundable tickets. You will receive a full refund as long as the cancellation is made within this 24-hour period.


This rule is ideal for travelers who may need to adjust their travel plans soon after booking a flight, offering them peace of mind.


American Airlines Refund Policy for Cancelled Flights

Refunds from American Airlines depend on the type of ticket you have. If you purchased a refundable ticket, you're eligible for a full refund upon cancellation. You can request a refund online by filling out the refund form, and the refund will usually be processed within 7 days.


For non-refundable tickets, a refund isn’t typically offered. However, you may receive a travel credit that can be used for future flights. In certain cases, such as severe illness or family emergencies, exceptions may be made.


How to Avoid American Airlines Cancellation Fees

Avoiding cancellation fees is possible in certain situations with American Airlines. Here are a few tips:


  • Book a Refundable Ticket: Though these tickets are more expensive, they provide full flexibility for cancellations.

  • Cancel Within 24 Hours: As mentioned earlier, American Airlines’ 24-hour cancellation policy lets you cancel without fees.

  • Travel Insurance: Consider purchasing travel insurance that covers cancellations due to unforeseen circumstances.


Additionally, American Airlines AAdvantage Elite status members often enjoy more flexible cancellation options, including fewer fees.


American Airlines Flight Change vs Cancellation: Which Is Better?

Sometimes, rather than cancelling your flight, changing it might be a better option. Changing a flight allows you to retain most of the booking, and depending on the fare rules, may result in lower fees. American Airlines allows flight changes for most tickets, though a fee may apply unless you hold AAdvantage status.


Changing a flight can often be cheaper than cancellation, especially for non-refundable tickets, which typically result in a travel credit instead of a cash refund.

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How to Cancel American Airlines Flights Using Travel Credit or Vouchers?

If you've received travel credit or a voucher from a previous cancellation or refund, you can use it to cancel a new flight. The process is simple:


  • Start the cancellation process through the website or app.

  • When prompted for refund options, select "Apply Travel Credit."

  • Your balance will be automatically updated after confirming the cancellation.


Make sure to check the expiration date on your travel credit or voucher, as most credits are valid for one year from the date of issuance.


American Airlines Non-Refundable Ticket Cancellation Policy

Non-refundable tickets are often the most affordable but come with stricter cancellation rules. If you cancel a non-refundable ticket, you won’t get a cash refund. Instead, you’ll receive a travel credit for the unused portion of your ticket. This credit can be applied toward a future flight but must be used within one year.


However, certain exceptions exist, such as when travel insurance is involved or in the case of severe illness, death in the family, or government orders, where refunds might be granted.


What Happens If American Airlines Cancels My Flight?

If American Airlines cancels your flight, you are entitled to a few different options:


  • Full Refund: You can request a full refund to your original form of payment.

  • Rebooking: American Airlines will offer to rebook you on the next available flight.

  • Compensation: In certain cases, especially with international flights, you may be eligible for compensation.


If the cancellation is due to factors within the airline’s control, such as mechanical issues, they may also offer meal vouchers or hotel accommodations.


How Does the American Airlines Basic Economy Cancellation Policy Work?

Basic Economy fares come with the most restrictions. In most cases, Basic Economy tickets are non-refundable, and changes are not allowed unless there is a qualifying reason, such as a government travel restriction.


If you need to cancel a Basic Economy ticket, your best bet is to take advantage of the 24-hour cancellation policy to get a refund. Otherwise, you will forfeit the entire ticket cost.


What Are the Rules for Cancelling American Airlines International Flights?

International flight cancellations generally follow the same rules as domestic flights, but there may be additional fees involved depending on the destination. For international non-refundable tickets, you will usually receive a travel credit instead of a refund. However, refundable tickets are eligible for a full refund.


American Airlines may also compensate passengers for certain international flight cancellations under EU regulations.


How to Cancel an American Airlines Flight Booked with Miles or Points?

If you booked your American Airlines flight using AAdvantage miles, the cancellation process is slightly different. When you cancel an award flight, the miles will be redeposited into your account, but a redeposit fee may apply unless you hold elite status or the airline has waived the fee due to special circumstances.


It’s important to check the cancellation policy for award flights, as there are different rules for domestic versus international bookings.


American Airlines Cancellation Policy for Group Bookings

For group bookings, the cancellation policy differs slightly. If you book a group of 10 or more people, cancellations may be subject to stricter rules. Refunds may not be as flexible, and travel credits may be offered instead of cash refunds. It’s advisable to check the group booking terms when purchasing tickets.


What to Do If You Miss the Cancellation Deadline on American Airlines?

If you miss the cancellation deadline, you may not be eligible for a refund, especially if you have a non-refundable ticket. However, travel credits may still be available. In some cases, calling customer service may offer additional options, such as rebooking at a fee.


FAQs


Can I cancel a flight and get a refund? 

Yes, if you have a refundable ticket or cancel within 24 hours.


What happens if I miss the cancellation deadline?

You may lose the value of your ticket unless eligible for a travel credit.


How long does it take to get a refund?

Refunds are typically processed within 7 business days.

 
 
 

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